Returns & Exchanges

At Something Went Wrong, we believe making things right should be easy even when a purchase isn't perfect. We offer a 30-day window for returns and exchanges on all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.